topic Spotify App Extension request might be lost in Spotify for Developers

Spotify App Extension request might be lost

CTOverton — Sat, 27 May 2023 05:44:50 GMT

Plan

Premium

Country

United status

My Question or Issue
Hey Spotify team! My company submitted an app through the developer dashboard
https://developer.spotify.com/dashboard/417a800558554aaab2254897799e7052

I reached out to customer support some time ago and they told me the review process should take ~4 weeks. It has now been some months since our initial submission.

I completely understand that these things take time, my team and I are trying to be as patient as possible. However our business heavily relies the release of our app and getting it in the hands of users so we can begin to market it.

Our app is incredibly simple and I'm starting to wonder if our review simply fell through the cracks? The status has said "In review - undecided" for some time now and I'm wondering if that means someone opened it but hasn't completed the process.

If there is anyone who can help shed some light on the subject we would be sincerely appreciative!

Re: Spotify App Extension request might be lost

Ximzend — Sat, 27 May 2023 06:17:18 GMT

This review process can take up to six weeks. (Source)

Also, you can read: "We will process your request within six weeks but it may take longer during peak periods." above the Start button of the Extension Request tab, before applying for one:

P.S. I've seen a post/comment of someone who's waiting for seven weeks already.

Re: Spotify App Extension request might be lost

CTOverton — Sat, 27 May 2023 20:11:59 GMT

Thanks Ximzend I must have missed that! I believe ours is approaching 8 weeks now. Hopefully that means it must be getting close!

Re: Spotify App Extension request might be lost

kgmodi — Mon, 29 May 2023 14:11:25 GMT

I’ve entered my 7th week for my app review and haven’t seen a response. Since many developers are facing this issue, it would be nice for Spotify to come up with an updated timelines or acknowledge the backlog to reassure everyone who is waiting for a decision.

Re: Spotify App Extension request might be lost

CTOverton — Tue, 30 May 2023 05:58:46 GMT

Absolutely, something as simple as an updated banner on the extensions page. Or potentially a "your spot in queue 475" would be really nice.

Re: Spotify App Extension request might be lost

kgmodi — Fri, 16 Jun 2023 14:30:57 GMT

Got this update today from Spotify. Anyone else also got an update?

Re: Spotify App Extension request might be lost

Ximzend — Fri, 16 Jun 2023 15:57:53 GMT

So, they have an email address…

Re: Spotify App Extension request might be lost

Emiltayeb9121992 — Fri, 16 Jun 2023 16:52:13 GMT

🙂

Re: Spotify App Extension request might be lost

CTOverton — Sat, 01 Jul 2023 18:42:20 GMT

I appreciate the update at least

Re: Spotify App Extension request might be lost

kgmodi — Sat, 01 Jul 2023 18:54:29 GMT

Yes, I have the same banner now.

Re: Spotify App Extension request might be lost

CTOverton — Thu, 20 Jul 2023 20:17:51 GMT

99 days and counting...

https://howlongagogo.com/date/2023/april/12

Re: Spotify App Extension request might be lost

edwdev — Sun, 30 Jul 2023 16:39:05 GMT

I'm in the exact same situation 😞

Re: Spotify App Extension request might be lost

hugogarcia0706 — Tue, 19 Nov 2024 20:41:10 GMT

Did you get any answer?