topic Spotify Premium doesnt work with PayPal in Subscriptions

Spotify Premium doesnt work with PayPal

galsol02 — Mon, 30 Apr 2018 17:09:27 GMT

A day ago I've tried (for the first time) to get the 30 days trial Spotify Premium.

I've logged in today to realize I didn't get any of the premium features and that is my account is still FREE.

This is the first time paying to Spotify with this PayPal and I've tried through several devices.

I've looked all over forums and I can't find any solution.

Note that I did get a reciept email saying that I was charged with 0.25$ from Spotify.

Can anyone shine any light on this?

Thanks regards.

Re: Spotify Premium doesnt work with PayPal

Luke — Tue, 01 May 2018 14:53:02 GMT

Hey @galsol02,

you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

Have a great day!

LK608

Re: Spotify Premium doesnt work with PayPal

galsol02 — Tue, 01 May 2018 15:08:27 GMT

Thank you for the response.

Ive seen that answer and tried to look for a username in the reciept and couldn't find one as I believe the reciept was from PayPal saying that Spotify charged me rather than Spotify.

I will try to look again.

Re: Spotify Premium doesnt work with PayPal

Luke — Wed, 02 May 2018 13:04:38 GMT

Hey again @galsol02,

Thanks for letting me know! If you're still seeing Free, I'd recommend checking the steps at https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/

Let me know if this helps out 🙂

Re: Spotify Premium doesnt work with PayPal

galsol02 — Wed, 02 May 2018 16:45:21 GMT

Thank you for the response.

Apparentally I have 2 users with the same name *facepalm*. I accidentally bought premium on the second account.

Have a good day o/

Re: Spotify Premium doesnt work with PayPal

Luke — Wed, 02 May 2018 18:51:30 GMT

https://open.spotify.com/track/0Q95QAw0HKaykvMZA3tMOb 🙂