https://community.spotify.com/t5/Subscriptions/Problema-con-mi-cuenta/m-p/4487842#M101656 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/20928846">@21uv5coptxjqxsj</a>, welcome to the community!</P> <P>&nbsp;</P> <P>I hope you don't mind me replying in English.</P> <P>&nbsp;</P> <P>Let's check if you have multiple Spotify accounts following these <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_blank">suggestions</A>. You might be logging in with the wrong information which is causing this.</P> <P>&nbsp;</P> <P>If you only have one account, try <A href="https://support.spotify.com/article/reinstallation-of-spotify/" target="_blank">reinstalling</A>&nbsp;Spotify to see if it helps.</P> <P>&nbsp;</P> <P>Keep me posted.</P> Mon, 21 May 2018 00:04:41 GMT Alfredo 2018-05-21T00:04:41Z https://community.spotify.com/t5/Subscriptions/Problema-con-mi-cuenta/m-p/4485273#M101407 <P>Hola, accedí aún promoción para adquirir spotify Premium, ME llegó a mi correo un mensaje confirmando la suscripción pero al ingresar me aparece como cuenta free.</P> Thu, 17 May 2018 23:31:28 GMT https://community.spotify.com/t5/Subscriptions/Problema-con-mi-cuenta/m-p/4485273#M101407 21uv5coptxjqxsj 2018-05-17T23:31:28Z https://community.spotify.com/t5/Subscriptions/Problema-con-mi-cuenta/m-p/4487842#M101656 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/20928846">@21uv5coptxjqxsj</a>, welcome to the community!</P> <P>&nbsp;</P> <P>I hope you don't mind me replying in English.</P> <P>&nbsp;</P> <P>Let's check if you have multiple Spotify accounts following these <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_blank">suggestions</A>. You might be logging in with the wrong information which is causing this.</P> <P>&nbsp;</P> <P>If you only have one account, try <A href="https://support.spotify.com/article/reinstallation-of-spotify/" target="_blank">reinstalling</A>&nbsp;Spotify to see if it helps.</P> <P>&nbsp;</P> <P>Keep me posted.</P> Mon, 21 May 2018 00:04:41 GMT https://community.spotify.com/t5/Subscriptions/Problema-con-mi-cuenta/m-p/4487842#M101656 Alfredo 2018-05-21T00:04:41Z