Changing payment - Country code error?

shmazo — Tue, 22 May 2018 18:09:59 GMT

I am in Canada - my account profile shows I am in Canada.

I am trying to change payment method away from Paypal and to a Canadian Visa card.

I keep getting an error message saying that my payment method must match my country? which is does - both Canada.

Also - and perhaps unrelated - it continually shows my payment as being 9.99 Euros? Instead of CAD - even though it shows that I am in Canada correctly.

Any ideas?

Re: Changing payment - Country code error?

Luke — Wed, 23 May 2018 11:30:52 GMT

Hey @shmazo,

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608

topic Changing payment - Country code error? in Subscriptions

Changing payment - Country code error?

Re: Changing payment - Country code error?