topic Re: Premium Family Account in Subscriptions

Premium Family Account

y-alq6_dc4bqe — Mon, 21 May 2018 16:28:53 GMT

Ok, so my premium acc, has been deactivated.

We originally made it in Chile, but since i came to study at Toronto, after 3 months... you just deactivated it... Completely unfair because Im coming back to chile in a year. And i Cant afford it because im studying have nocredit cards here.

Need this problem to be solved soon.

Bye.

Re: Premium Family Account

SergioDavid — Thu, 24 May 2018 13:18:21 GMT

Hey @y-alq6_dc4bqe, welcome to the Community!

We suggest you check out the info listed here to see why your subscription was reverted to Free.

For now, you can try resubscribing with your payment method from Chile. If it doesn't work, you'll need to update your country setting to Canada following these steps.

Hope that helps.

Re: Premium Family Account

y-alq6_dc4bqe — Fri, 25 May 2018 00:07:05 GMT

It is the same. I was in a family plan.

**bleep** it, just told my dad to necer subsvribe to apotify again and keep on using apple store.

Bye.