topic Re: FREE PREMIUM TRIAL in Subscriptions

FREE PREMIUM TRIAL

2ampapi — Mon, 28 May 2018 20:46:58 GMT

Hi,so I signed up for the Free Trial of Spotify Premium and it’s meant to end on the 30th of May (in 2 days now).So I want to end it to not get charged.I tried to end it by clicking the end subscription button or whatever on the website and it says that I won’t be able to listen offline or whatever and I get that but when I go to my account it still says I’ve got Spotify Premium Trial on 😕 I don’t get that.Will I not be charged when I ended it or what? I did pay by my phone company and apparently you need to cancel it with them but I think I already canceled it on the Spotify website but it doesn’t show up on the app 😕 do you think that it will just show up when it has actually ended.Will I get charged? It seems a little complicated,hope someone helps,thanks

Re: FREE PREMIUM TRIAL

Maxim — Tue, 29 May 2018 07:26:41 GMT

Hey @2ampapil,

Cancelling your subscription will revert your account to the free ad-based service after any remaining Premium time runs out. 🙂

Re: FREE PREMIUM TRIAL

2ampapi — Tue, 29 May 2018 11:32:57 GMT

Thank you! Why is it that when I open my Spotify after a long period of time I get a message that I’ve got 1 day of Free trial left (which I know and understand) and that I allow Spotify to charge me if I don’t cancel it and there is a button to click ‘allow’ but I just click ‘cancel’ I think I’m not going to get charged since I did end it:/ thank you again!

Re: FREE PREMIUM TRIAL

Maxim — Tue, 29 May 2018 11:42:32 GMT

Hey @2ampapi,

Can you send me a screenshot of what you see on https://www.spotify.com/account/subscription/?