https://community.spotify.com/t5/Subscriptions/I-paid-twice-but-my-account-is-still-free/m-p/4497744#M102516 <P>Hi, I paid for premium account but it is still free. And I pay it twice still not happened.&nbsp;</P> Fri, 01 Jun 2018 16:34:32 GMT user-removed 2018-06-01T16:34:32Z https://community.spotify.com/t5/Subscriptions/I-paid-twice-but-my-account-is-still-free/m-p/4497744#M102516 <P>Hi, I paid for premium account but it is still free. And I pay it twice still not happened.&nbsp;</P> Fri, 01 Jun 2018 16:34:32 GMT https://community.spotify.com/t5/Subscriptions/I-paid-twice-but-my-account-is-still-free/m-p/4497744#M102516 user-removed 2018-06-01T16:34:32Z https://community.spotify.com/t5/Subscriptions/I-paid-twice-but-my-account-is-still-free/m-p/4497968#M102542 <P><SPAN>Hi @user-removed</SPAN><SPAN>, welcome to the Spotify community!</SPAN></P><P>&nbsp;</P><P><SPAN>When we subscribe to Premium, Spotify sends us an e-mail with the purchase receipt. It contains the information about it, including usermane.</SPAN></P><P><SPAN>Please double check if you're logging in with the correct credentials.</SPAN></P><P>&nbsp;</P><P><SPAN>Besides, you can check </SPAN><A href="https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account" target="_blank"><SPAN>here</SPAN></A><SPAN> if you have more than one account (and logging in the wrong one).</SPAN></P><P>&nbsp;</P><P><SPAN>Let me know if this helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Sat, 02 Jun 2018 00:57:00 GMT https://community.spotify.com/t5/Subscriptions/I-paid-twice-but-my-account-is-still-free/m-p/4497968#M102542 Bittencourt 2018-06-02T00:57:00Z