topic Re: Not showing premium subscription in Subscriptions

Not showing premium subscription

user-removed — Sat, 24 Mar 2018 00:49:34 GMT

I recently logged into my account viniceizme with email address *snip* on my Android as opposed to my tablet and it's not showing that I have premium. My receipt from PayPal doesn't have a username on it. I know it's the right one because I checked. Payment came out at the beginning of the month. It was doing fine on my tablet. I've tried logging out and back in with username.

Re: Not showing premium subscription

SergioDavid — Mon, 04 Jun 2018 16:45:50 GMT

Hey @user-removed, welcome to the Community!

In this case, we suggest you follow all of the steps listed in this article. If you still have trouble seeing your Premium features, you might have a pending charge.

If that's the case, make sure your PayPal meets the requirements listed here and try signing up again.

Let us know if that helps.