topic All Songs Are Not Available in Subscriptions

All Songs Are Not Available

_-2y2galngia — Mon, 11 Jun 2018 17:29:16 GMT

Plan

Premium

Country

Device

(Samsung Galaxy S6 Plus)

Operating System

(Android / Windows 10)

My Question or Issue

No songs are available to play. Account is always active and current.

Re: All Songs Are Not Available

user-removed — Tue, 12 Jun 2018 17:42:29 GMT

Hey @_-2y2galngia.

Sometimes content gets temporarily removed because of licensing changes. Hopefully we'll have it available again soon! You can find more info about content here.

Have a great day!

Re: All Songs Are Not Available

Chris — Mon, 18 Jun 2018 10:33:28 GMT

Hey @_-2y2galngia,

Just to jump in here - you mentioned that it's not possible to play any songs.

Could you try a quick reinstall by following the steps here? You'll have to resync and songs for offline listening, but it should solve your issue.

If it doesn't help, could you send us a screenshot of your app? (make sure it doesn't contain any sensitive info, like usernames).

Could you also let us know which device, operating system version, and Spotify version you're running?

We'll see what we can do!