https://community.spotify.com/t5/Subscriptions/Payment/m-p/4509212#M103287 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19356661">@Chloelovett98</a>, welcome to the Community!</P> <P>&nbsp;</P> <P>Do you have any trouble updating your payment info using an incognito window?</P> <P>&nbsp;</P> <P>Give it a try and let us know how it goes.</P> <P>&nbsp;</P> Fri, 15 Jun 2018 16:53:23 GMT SergioDavid 2018-06-15T16:53:23Z https://community.spotify.com/t5/Subscriptions/Payment/m-p/4423461#M96383 <P>Hi so for some reason my payment didn’t go out so I’ve had emails telling me to update my payment plan other wise my account will be cancelled but for some reason whenever I go on the website to update my details whenever I press update nothing happens?&nbsp;</P> Sat, 17 Mar 2018 12:15:19 GMT https://community.spotify.com/t5/Subscriptions/Payment/m-p/4423461#M96383 Chloelovett98 2018-03-17T12:15:19Z https://community.spotify.com/t5/Subscriptions/Payment/m-p/4509212#M103287 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19356661">@Chloelovett98</a>, welcome to the Community!</P> <P>&nbsp;</P> <P>Do you have any trouble updating your payment info using an incognito window?</P> <P>&nbsp;</P> <P>Give it a try and let us know how it goes.</P> <P>&nbsp;</P> Fri, 15 Jun 2018 16:53:23 GMT https://community.spotify.com/t5/Subscriptions/Payment/m-p/4509212#M103287 SergioDavid 2018-06-15T16:53:23Z