topic Re: charging my card in Subscriptions

charging my card

leighanngantt — Wed, 14 Mar 2018 16:06:28 GMT

we cancelled two months ago and no longer have an active account. It will not let me use my email address to log in since I cancelled my account BUT they are still charging me. How can i contact them without an active account?

Re: charging my card

SergioDavid — Mon, 18 Jun 2018 20:19:06 GMT

Hey @leighanngantt, welcome to the Community!

Sorry to hear about the issues you're having with the payments. In this case, it'd be best if you reach out to us here with the Invoice ID of your last charge.

Hope that helps.

Re: charging my card

SergioDavid — Mon, 18 Jun 2018 20:19:06 GMT

Hey @leighanngantt, welcome to the Community!

Sorry to hear about the issues you're having with the payments. In this case, it'd be best if you reach out to us here with the Invoice ID of your last charge.

Hope that helps.