premium payment doesn't work

mnau — Sat, 30 Jun 2018 20:06:21 GMT

Hi, I am trying to activate Premium account for 3 months for 0,99 euro. But my payment just does not work. I have even asked my friends to use their cards they normally use to pay for me but get the same error.

( It is in Czech: the payment was not successful, try later ot choose another payment type)

Can you help me please? I am willing to use this discount and I have only 2 hours left.

Thanks in advance!

Re: premium payment doesn't work

SergioDavid — Mon, 02 Jul 2018 16:52:33 GMT

Hey @mnau, welcome to the Community!

Try making sure your card meets the requirements listed here. If you're unsure, reach out to your bank.

If the card meets the requirements, the issue might be in your eligibility for the offer. You won't be eligible if you've had Premium before or if you've used your payment method for a similar offer in the past.

If that's not the case, try signing up again using an incognito window after verifying that your card meets all of the requirements.

Hope that helps 🙂

topic premium payment doesn't work in Subscriptions

premium payment doesn't work

Re: premium payment doesn't work