https://community.spotify.com/t5/Subscriptions/Premium/m-p/4521923#M104305 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19199682">@AgnesM</a>,</P><P><BR />You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!<BR />Try to log in with that account.<BR />When you see a 10 digit number log in with Facebook!</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Upgraded-not-Premium-twitter_support.png" style="width: 640px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/76092i109C96414DC0D74A/image-size/large?v=v2&amp;px=999" role="button" title="Upgraded-not-Premium-twitter_support.png" alt="Upgraded-not-Premium-twitter_support.png" /></span><BR />Have a great day!</P><P>LK608</P> Wed, 04 Jul 2018 19:20:49 GMT Luke 2018-07-04T19:20:49Z https://community.spotify.com/t5/Subscriptions/Premium/m-p/4416340#M95923 <P>Je suis passee sur spotify free depuis quelques jours alors que je paie un abonnement premium via ma facture Bouygues telecom de 9,99€.</P><P>Bouygues m'a conseille de desinstaller et reinstaller spotify, mais ca ne change rien.</P><P>Pouvez vous m'aider ?</P> Mon, 12 Mar 2018 16:09:23 GMT https://community.spotify.com/t5/Subscriptions/Premium/m-p/4416340#M95923 AgnesM 2018-03-12T16:09:23Z https://community.spotify.com/t5/Subscriptions/Premium/m-p/4521923#M104305 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19199682">@AgnesM</a>,</P><P><BR />You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!<BR />Try to log in with that account.<BR />When you see a 10 digit number log in with Facebook!</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Upgraded-not-Premium-twitter_support.png" style="width: 640px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/76092i109C96414DC0D74A/image-size/large?v=v2&amp;px=999" role="button" title="Upgraded-not-Premium-twitter_support.png" alt="Upgraded-not-Premium-twitter_support.png" /></span><BR />Have a great day!</P><P>LK608</P> Wed, 04 Jul 2018 19:20:49 GMT https://community.spotify.com/t5/Subscriptions/Premium/m-p/4521923#M104305 Luke 2018-07-04T19:20:49Z