topic 60 trial in Subscriptions

60 trial

RevSxDx — Fri, 27 Jul 2018 02:48:40 GMT

Plan

Premium

Country

Device

(Samsung Galaxy s8

Operating System

(Android Oreo

My Question or Issue

I signed up for a 60-day trial but my account is showing that it's only 30 days. Can we get this corrected?

Re: 60 trial

Billy-J — Fri, 27 Jul 2018 04:49:17 GMT

Hello @RevSxDx

What country are you accessing this trial in?

Let me know how this goes 🙂

Thanks,

Re: 60 trial

RevSxDx — Fri, 27 Jul 2018 06:54:18 GMT

USA

Re: 60 trial

RevSxDx — Fri, 27 Jul 2018 06:55:13 GMT

USA

Re: 60 trial

Billy-J — Fri, 27 Jul 2018 12:48:40 GMT

@RevSxDx,

In the USA, Premium should only be a 30 day Trial, and billed monthly once those 30 days are up. Do you have a notification stating that you had a 60 Day Trial Active.

You can learn more about Spotify Premium here, and varies by country - https://www.spotify.com/premium

Let me know how that goes 🙂 Have a good day!