topic Re: Spotify Premium Family in Subscriptions

Spotify Premium Family

MCS_ — Tue, 24 Jul 2018 22:15:59 GMT

Hey! So I've just signed up, two days ago, to a Spotify Premium Family account and I am the only one who hasn't received an invite in mail e-mail account.

It has been re-sent many times, my password to spotify has been reset (yep, I got THAT email) and I've deleted and instaled spotify all over again.
A little help please? Why is this not working??

Thanks,
Madalena

Re: Spotify Premium Family

Billy-J — Wed, 25 Jul 2018 05:55:37 GMT

Welcome to the community!

Please make sure that you live at the same address as the Premium for Family owner. If you don’t reside at the same address, Premium for Family will not work for you. You can learn more about this here.

Hope this helps. Cheers!

Re: Spotify Premium Family

Bittencourt — Fri, 27 Jul 2018 23:06:25 GMT

Hey @MCS_, thanks for writing.

I suggest you try again, this time using a different e-mail address.

Hope this works 🙂