Premium Student not taking info

iveylouisa — Sat, 28 Jul 2018 19:47:11 GMT

Plan

Studnt Premium

Country

USA

Device

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Even after changing my email to my student one, I keep receiving the following:

"Unfortunately, we couldn't confirm that you're a student. Please check your details and try again."

Everything is correct and I am definitely a student. Help?

Re: Premium Student not taking info

Keanu_C — Sat, 28 Jul 2018 21:02:51 GMT

Hey @iveylouisa

By any chance did you verify your student ID with SheerID?

Keanu_C