https://community.spotify.com/t5/Subscriptions/Payment-Failure/m-p/4537420#M104968 <P><STRONG>Plan</STRONG></P><P>Free/Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;CA</P><P><STRONG>Device</STRONG></P><P>PC, Samsung A5</P><P>&nbsp;</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>&nbsp;My premium subscription has run up today and I've been trying to resubscribe; but no matter what I do it keeps telling me that payment has failed. I have been trying to pay with my debit card, which has worked in the past. I have tried using other browsers, devices and incognito mode all to no avail. I've had an awful day and all I want to do is listen to my music again. Thanks in advance for your assistance.</P> Mon, 30 Jul 2018 05:09:56 GMT dsutton115 2018-07-30T05:09:56Z https://community.spotify.com/t5/Subscriptions/Payment-Failure/m-p/4537420#M104968 <P><STRONG>Plan</STRONG></P><P>Free/Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;CA</P><P><STRONG>Device</STRONG></P><P>PC, Samsung A5</P><P>&nbsp;</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>&nbsp;My premium subscription has run up today and I've been trying to resubscribe; but no matter what I do it keeps telling me that payment has failed. I have been trying to pay with my debit card, which has worked in the past. I have tried using other browsers, devices and incognito mode all to no avail. I've had an awful day and all I want to do is listen to my music again. Thanks in advance for your assistance.</P> Mon, 30 Jul 2018 05:09:56 GMT https://community.spotify.com/t5/Subscriptions/Payment-Failure/m-p/4537420#M104968 dsutton115 2018-07-30T05:09:56Z https://community.spotify.com/t5/Subscriptions/Payment-Failure/m-p/4537422#M104969 <P>Hi there!<BR /><BR />Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out <A href="“https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/”" target="_blank">this article</A> for payment troubleshooting steps.<BR /><BR />There’s also some specific subscription-related troubleshooting over at our <A href="“https://community.spotify.com/t5/Spotify-Answers/tkb-p/Spotify-Answers”" target="_blank">Spotify Answers board</A>.</P><P>&nbsp;</P><P>There is no issue being reported about this in the community. Let me know how this goes!</P><P><BR />Hope this helps!</P> Mon, 30 Jul 2018 05:12:21 GMT https://community.spotify.com/t5/Subscriptions/Payment-Failure/m-p/4537422#M104969 Billy-J 2018-07-30T05:12:21Z