topic Re: When will the new subscription start? in Subscriptions

When will the new subscription start?

DesignatedDan — Tue, 31 Jul 2018 11:01:59 GMT

Plan

Free/Premium

Country

Norway

My Question or Issue

I've seen different dates being listed, so I'm wondering when I will be billed for my subscription. When I started the free trial it said I would get charged on Aug 1st, but on my profile it says Aug 8th. So which is it?

Thank you for your help!

Re: When will the new subscription start?

IguanaSetup — Tue, 31 Jul 2018 13:43:16 GMT

Hey, @DesignatedDan -

Thank you for reaching out! Can you let me know the version of the trial you've started (7 day trial / 30 day trial) and when you started the trial?

I'll be waiting for your reply 🙂

Re: When will the new subscription start?

DesignatedDan — Wed, 01 Aug 2018 09:44:39 GMT

It was a 30-day trial. It says on my account that my subscribtion will be billed on Agust 8th.

< removed for security >

Re: When will the new subscription start?

DesignatedDan — Wed, 01 Aug 2018 09:45:01 GMT

My Spotify account name is < removed for security >

Re: When will the new subscription start?

Melody — Wed, 01 Aug 2018 09:46:50 GMT

Hey @DesignatedDan!

We've removed the above info for security.

From your screenshot however, it looks like your subscription will renew on the first of August 2018 (2018-08-01).

You can always double-check this here too.

We hope this helps 🙂

Thanks!
/M