topic Re: Hulu link Issue in Subscriptions

Hulu link Issue

GingerAbsolute — Thu, 02 Aug 2018 02:44:56 GMT

Plan

Student Premium

Country

USA

Operating System

Windows 10

My Question or Issue

I cannot seem to get hulu even though I am a premium member. Every time I try to link my account it says that "We have run into a snag". Help please? (Image attached)

Re: Hulu link Issue

Billy-J — Thu, 02 Aug 2018 03:04:31 GMT

Hey @GingerAbsolute, welcome to the community!

Sorry to hear your having issues accessing hulu, but no worries - I’ll be happy to help.

Could you try to use another browser, or use incognito mode to try and access hulu? Let me know how this goes!

Re: Hulu link Issue

BeeslyHalpert — Thu, 02 Aug 2018 03:34:32 GMT

I'm having the same issue and the solution provided didnt work -- for me, at least. Any other ideas?

Re: Hulu link Issue

Billy-J — Thu, 02 Aug 2018 03:44:06 GMT

@BeeslyHalpert -

Sorry to hear your having the same issue. Next, could you try another wifi, or network connection, and check to see if that makes the difference?

Let me know how this goes!

Re: Hulu link Issue

GingerAbsolute — Thu, 02 Aug 2018 03:56:33 GMT

This did not work either. I tried it on my phone with data, but that didnt work, tried my phone as a hotspot.

Re: Hulu link Issue

Billy-J — Thu, 02 Aug 2018 04:09:58 GMT

@GingerAbsolute -

Thanks for the reply!

Since that didn’t help, we could try to use another device all together, and see if the issue persists. I would like to get all troubleshooting done, before you and I can go further with this issue.

Let me know how this goes!

Re: Hulu link Issue

GingerAbsolute — Thu, 02 Aug 2018 06:12:25 GMT

Okay, I have tried it on my Phone, Computer, and Xbox with no success.

Re: Hulu link Issue

Abe00 — Thu, 02 Aug 2018 06:27:09 GMT

I am experiencing the same problem as well. I have tried all above solutions and none have worked for me.

Re: Hulu link Issue

Billy-J — Thu, 02 Aug 2018 16:01:23 GMT

@Abe00, @GingerAbsolute, @BeeslyHalpert-

This is an ongoing issue, and the Spotify team are looking into this as of the moment.

Hopefully there will be a fix soon 🙂

Hope this helps!