topic Re: Payment failed in Subscriptions

Payment failed

Dragosv9017 — Fri, 03 Aug 2018 06:28:14 GMT

Plan

Premium

Country

Romania

Device

Samsung galaxy A5 2016

Operating System

Android 7.0

My Question or Issue

Hello
I have a problem with buying a premium account. I had a premium account for several months, but 4 days ago it says that no payment has been made. As soon as I put in the same card it does not work. Can you help me?

Re: Payment failed

Billy-J — Fri, 03 Aug 2018 12:51:47 GMT

Hey @Dragosv9017, welcome to the community!

Hope your doing great.

Sorry to hear your having issues subscribing to Premium, but no worries - I’ll be happy to help.

Could you try to use another browser to process payment? If that doesn’t work, please try another payment method, which is all listed under “...”.

Let me know how this goes!

/B🙂