topic Re: Trouble with the payment in Subscriptions https://community.spotify.com/t5/Subscriptions/Trouble-with-the-payment/m-p/4540746#M105267 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/17215730">@lxh3i12mtq1ycz1</a>,</P><P>Apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /><BR />Sorry to hear this. If you’ve been charged twice I recommend looking at <A href="https://community.spotify.com/t5/Spotify-Answers/Why-have-I-been-charged-more-than-once/ta-p/1303072" target="_blank">this Spotify Answer</A> for more information.<BR /><BR />I hope this helps!</P> Fri, 03 Aug 2018 18:21:43 GMT Luke 2018-08-03T18:21:43Z Trouble with the payment https://community.spotify.com/t5/Subscriptions/Trouble-with-the-payment/m-p/4111094#M86548 <P>Hello,</P><P>&nbsp;</P><P>I’ve been trying to get premium. I’ve payed twice, and when I check my bank account I can see that the amount has been charged. But haven’t received any information from Spotify as an email. And my account still doesn’t seem to be premium.</P><P>&nbsp;</P><P>I would be grateful if you could help.</P><P>&nbsp;</P><P>Thanks</P> Tue, 26 Dec 2017 13:53:11 GMT https://community.spotify.com/t5/Subscriptions/Trouble-with-the-payment/m-p/4111094#M86548 lxh3i12mtq1ycz1 2017-12-26T13:53:11Z Re: Trouble with the payment https://community.spotify.com/t5/Subscriptions/Trouble-with-the-payment/m-p/4540746#M105267 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/17215730">@lxh3i12mtq1ycz1</a>,</P><P>Apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /><BR />Sorry to hear this. If you’ve been charged twice I recommend looking at <A href="https://community.spotify.com/t5/Spotify-Answers/Why-have-I-been-charged-more-than-once/ta-p/1303072" target="_blank">this Spotify Answer</A> for more information.<BR /><BR />I hope this helps!</P> Fri, 03 Aug 2018 18:21:43 GMT https://community.spotify.com/t5/Subscriptions/Trouble-with-the-payment/m-p/4540746#M105267 Luke 2018-08-03T18:21:43Z