https://community.spotify.com/t5/Subscriptions/Problem-with-my-subscription/m-p/4547767#M105853 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/16378372">@natosanchez94</a>,</P><P>Apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P><BR />You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!<BR />Try to log in with that account.<BR />When you see a 10 digit number log in with Facebook!</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Upgraded-not-Premium-twitter_support.png" style="width: 640px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/76092i109C96414DC0D74A/image-size/large?v=v2&amp;px=999" role="button" title="Upgraded-not-Premium-twitter_support.png" alt="Upgraded-not-Premium-twitter_support.png" /></span><BR />Have a great day!</P><P>Luke</P> Wed, 15 Aug 2018 19:25:27 GMT Luke 2018-08-15T19:25:27Z https://community.spotify.com/t5/Subscriptions/Problem-with-my-subscription/m-p/3590841#M66159 <P>I just paid my premium subscription but my account doesn't seem to change. The money was already debited from my bank account but I'm still with my free account. What can I do? Do you guys have Spanish agents? Thank you.</P> Sat, 02 Dec 2017 00:03:04 GMT https://community.spotify.com/t5/Subscriptions/Problem-with-my-subscription/m-p/3590841#M66159 natosanchez94 2017-12-02T00:03:04Z https://community.spotify.com/t5/Subscriptions/Problem-with-my-subscription/m-p/4547767#M105853 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/16378372">@natosanchez94</a>,</P><P>Apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P><BR />You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!<BR />Try to log in with that account.<BR />When you see a 10 digit number log in with Facebook!</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Upgraded-not-Premium-twitter_support.png" style="width: 640px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/76092i109C96414DC0D74A/image-size/large?v=v2&amp;px=999" role="button" title="Upgraded-not-Premium-twitter_support.png" alt="Upgraded-not-Premium-twitter_support.png" /></span><BR />Have a great day!</P><P>Luke</P> Wed, 15 Aug 2018 19:25:27 GMT https://community.spotify.com/t5/Subscriptions/Problem-with-my-subscription/m-p/4547767#M105853 Luke 2018-08-15T19:25:27Z