topic Family plan not working in Subscriptions https://community.spotify.com/t5/Subscriptions/Family-plan-not-working/m-p/4549110#M105940 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Familt Premium</P><P><STRONG>Country </STRONG></P><P><STRONG>usa</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P>&nbsp;</P><P><STRONG>Operating System</STRONG></P><P>Not sure</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P><STRONG>My mom paid our premupr bill and I was in the previous family plan but it's saying I'm on a free account</STRONG></P><P>&nbsp;</P> Sat, 18 Aug 2018 05:20:26 GMT Xx-_death_-xx 2018-08-18T05:20:26Z Family plan not working https://community.spotify.com/t5/Subscriptions/Family-plan-not-working/m-p/4549110#M105940 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Familt Premium</P><P><STRONG>Country </STRONG></P><P><STRONG>usa</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P>&nbsp;</P><P><STRONG>Operating System</STRONG></P><P>Not sure</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P><STRONG>My mom paid our premupr bill and I was in the previous family plan but it's saying I'm on a free account</STRONG></P><P>&nbsp;</P> Sat, 18 Aug 2018 05:20:26 GMT https://community.spotify.com/t5/Subscriptions/Family-plan-not-working/m-p/4549110#M105940 Xx-_death_-xx 2018-08-18T05:20:26Z Re: Family plan not working https://community.spotify.com/t5/Subscriptions/Family-plan-not-working/m-p/4549111#M105941 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/21859587">@Xx-_death_-xx</a>,</P><P>&nbsp;</P><P>Sorry to hear this!</P><P>&nbsp;</P><P>In this case, Iā€™d recommend contacting the owner of the plan to send you a new invitation. You can also find more info over <A href="https://support.spotify.com/article/premium-for-family/" target="_self" rel="nofollow noopener noreferrer">here</A>.&nbsp;</P><P>&nbsp;</P><P><SPAN>I also recommend to accept the new invite on a PC using an incognito window.</SPAN></P><P>&nbsp;</P><P><SPAN>Let me know how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">šŸ™‚</span></SPAN></P> Sat, 18 Aug 2018 05:26:20 GMT https://community.spotify.com/t5/Subscriptions/Family-plan-not-working/m-p/4549111#M105941 Billy-J 2018-08-18T05:26:20Z