topic Re: Upgrade to Premium for Student in Subscriptions

Upgrade to Premium for Student

StudPrem — Sat, 27 Jan 2018 13:42:39 GMT

I upgraded to Premium for Students (Spotify Sweden) today. The thing is that I recently got a new card so my payment-information was not updated.

I was prompted to change my payment-information to a valid one BEFORE getting the discount for students. But when I did that, I got charged the standard price for a month.

So my question is how do I get in touch with someone at Spotify to get me a refund?

Re: Upgrade to Premium for Student

Billy-J — Sat, 18 Aug 2018 14:59:55 GMT

Hey @StudPrem, apologies for the late reply; but maybe I can still help 🙂

If you’d like a refund, you can contact Spotify through the contact form here. You can also get in touch with Spotify through the social channels:

Twitter: SpotifyCares

Facebook: SpotifyCares

To get a refund, it must also go along with the refunf policy, which you can find here.

Happy listening 🙂