https://community.spotify.com/t5/Subscriptions/Premium-problems/m-p/4549467#M105966 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/13853771">@Etrevino7525</a>, apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>In this case, I’d recommend checking out <A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_blank">this support article</A> for more info and for what to do next.&nbsp;</P><P>&nbsp;</P><P>Happy listening <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 19 Aug 2018 04:50:14 GMT Billy-J 2018-08-19T04:50:14Z https://community.spotify.com/t5/Subscriptions/Premium-problems/m-p/1839678#M18942 So I updated my profile and purchased premium and well for some odd reasons the app doesn't give me the features. I went to check my subscription and it states PREMIUM... but why can't I use shuffle and or other premium features?? Wed, 16 Aug 2017 23:35:27 GMT https://community.spotify.com/t5/Subscriptions/Premium-problems/m-p/1839678#M18942 Etrevino7525 2017-08-16T23:35:27Z https://community.spotify.com/t5/Subscriptions/Premium-problems/m-p/4549467#M105966 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/13853771">@Etrevino7525</a>, apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>In this case, I’d recommend checking out <A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_blank">this support article</A> for more info and for what to do next.&nbsp;</P><P>&nbsp;</P><P>Happy listening <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 19 Aug 2018 04:50:14 GMT https://community.spotify.com/t5/Subscriptions/Premium-problems/m-p/4549467#M105966 Billy-J 2018-08-19T04:50:14Z