https://community.spotify.com/t5/Subscriptions/Spotify-premium/m-p/4549481#M105975 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/14122985">@Mariaclara1</a>, apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow <A href="https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/" target="_blank">these steps</A>.</P><P><BR />If you’re still having trouble, I’d recommend taking a look at <A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_blank">this support article</A> for more info and what to do next.<BR /><BR />Happy listening <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 19 Aug 2018 05:42:59 GMT Billy-J 2018-08-19T05:42:59Z https://community.spotify.com/t5/Subscriptions/Spotify-premium/m-p/1905636#M26622 My spotify premium is not downloading song's Tue, 29 Aug 2017 21:16:49 GMT https://community.spotify.com/t5/Subscriptions/Spotify-premium/m-p/1905636#M26622 Mariaclara1 2017-08-29T21:16:49Z https://community.spotify.com/t5/Subscriptions/Spotify-premium/m-p/4549481#M105975 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/14122985">@Mariaclara1</a>, apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow <A href="https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/" target="_blank">these steps</A>.</P><P><BR />If you’re still having trouble, I’d recommend taking a look at <A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_blank">this support article</A> for more info and what to do next.<BR /><BR />Happy listening <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 19 Aug 2018 05:42:59 GMT https://community.spotify.com/t5/Subscriptions/Spotify-premium/m-p/4549481#M105975 Billy-J 2018-08-19T05:42:59Z