https://community.spotify.com/t5/Subscriptions/I-can-t-pay-premium/m-p/4549675#M105994 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/8225653">@Mateojustiniano</a>, apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>Could you try doing this using another browser, or incognito mode? If that doesn’t work, could you try another device to see if that helps?</P><P>&nbsp;</P><P>Let me know how it goes!</P> Sun, 19 Aug 2018 16:47:06 GMT Billy-J 2018-08-19T16:47:06Z https://community.spotify.com/t5/Subscriptions/I-can-t-pay-premium/m-p/2030856#M27927 <P>Spotify payment was every 9th of month; but this month I got this&nbsp;</P><P>and after that it ask me to update my card information; I tried with 3 different card all valids; active and with money in; but spotify said that can't charge the money.. help me please</P><P>ps: I have a familiar account since may</P> Tue, 12 Sep 2017 01:35:15 GMT https://community.spotify.com/t5/Subscriptions/I-can-t-pay-premium/m-p/2030856#M27927 Mateojustiniano 2017-09-12T01:35:15Z https://community.spotify.com/t5/Subscriptions/I-can-t-pay-premium/m-p/4549675#M105994 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/8225653">@Mateojustiniano</a>, apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>Could you try doing this using another browser, or incognito mode? If that doesn’t work, could you try another device to see if that helps?</P><P>&nbsp;</P><P>Let me know how it goes!</P> Sun, 19 Aug 2018 16:47:06 GMT https://community.spotify.com/t5/Subscriptions/I-can-t-pay-premium/m-p/4549675#M105994 Billy-J 2018-08-19T16:47:06Z