topic Re: Problemas com plano familiar in Subscriptions https://community.spotify.com/t5/Subscriptions/Problemas-com-plano-familiar/m-p/4549702#M106007 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/21862545">@CarolineMayoral</a>, &nbsp;I hope you don’t mind me replying back in English.&nbsp;</P><P>&nbsp;</P><P>Im sorry to hear this. Could you try a quick logging out/back in to see if that does the trick.&nbsp;</P><P>&nbsp;</P><P>If that doesn’t help, try following <A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_blank">these steps</A> to see if that makes a difference.&nbsp;</P><P>&nbsp;</P><P>Keep me posted <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Sun, 19 Aug 2018 17:22:38 GMT Billy-J 2018-08-19T17:22:38Z Problemas com plano familiar https://community.spotify.com/t5/Subscriptions/Problemas-com-plano-familiar/m-p/4549569#M105984 <P>Adiquiri o plano familiar, recebi o email de confirmação de pagamento, mas minha conta continua como free, o que devo fazer?</P> Sun, 19 Aug 2018 13:13:05 GMT https://community.spotify.com/t5/Subscriptions/Problemas-com-plano-familiar/m-p/4549569#M105984 CarolineMayoral 2018-08-19T13:13:05Z Re: Problemas com plano familiar https://community.spotify.com/t5/Subscriptions/Problemas-com-plano-familiar/m-p/4549702#M106007 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/21862545">@CarolineMayoral</a>, &nbsp;I hope you don’t mind me replying back in English.&nbsp;</P><P>&nbsp;</P><P>Im sorry to hear this. Could you try a quick logging out/back in to see if that does the trick.&nbsp;</P><P>&nbsp;</P><P>If that doesn’t help, try following <A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_blank">these steps</A> to see if that makes a difference.&nbsp;</P><P>&nbsp;</P><P>Keep me posted <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Sun, 19 Aug 2018 17:22:38 GMT https://community.spotify.com/t5/Subscriptions/Problemas-com-plano-familiar/m-p/4549702#M106007 Billy-J 2018-08-19T17:22:38Z