topic Re: Family Membership issue in Subscriptions

Family Membership issue

ThrowPopcorns — Sun, 19 Aug 2018 19:19:38 GMT

Good evening,

I accidently payed for an individual membership while I was trying to renew my family membership. How can I refund my current membership so I can set up the family one once more?

Thank you.

Re: Family Membership issue

Billy-J — Sun, 19 Aug 2018 19:25:48 GMT

Hey @ThrowPopcorns, welcome to the community 🙂

Hope you’re doing great!

In this case, please do get in touch with Spotify via the contact form. Their support team will be able to take a look at your issue and you'll hear from them shortly.

Happy listening 🙂

Re: Family Membership issue

ThrowPopcorns — Sun, 19 Aug 2018 19:26:53 GMT

Hey @Billy-J, thank you for your answer! Will do as you say.

Re: Family Membership issue

Billy-J — Sun, 19 Aug 2018 19:28:08 GMT

@ThrowPopcorns,

You’re welcome 🙂 Their support team should be able and take a look and help further.

If this reply helped you out, make sure to mark it as the solution. This way, other users who might be facing this issue can come into this thread and see the solution too 😊