https://community.spotify.com/t5/Subscriptions/Credit-Card-Troubleshooting/m-p/4551728#M106176 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/13479139">@mariagomez</a>,</P><P>Apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out <A href="https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/" target="_blank">this article</A> for payment troubleshooting steps.<BR /><BR />There’s also some specific subscription-related troubleshooting over at the <A href="https://community.spotify.com/t5/Spotify-Answers/tkb-p/Spotify-Answers" target="_blank">Spotify Answers board</A>.<BR /><BR />Hope this helps!</P> Wed, 22 Aug 2018 18:58:36 GMT Luke 2018-08-22T18:58:36Z https://community.spotify.com/t5/Subscriptions/Credit-Card-Troubleshooting/m-p/3149035#M54821 <P>I am trying to pay for the premium services, but whenever I put my credit card information, the page seems to reload or crash and it won't allow the payment. I've tried in in various browsers and computers. Is there any solution?&nbsp;</P> Sat, 11 Nov 2017 13:32:53 GMT https://community.spotify.com/t5/Subscriptions/Credit-Card-Troubleshooting/m-p/3149035#M54821 mariagomez 2017-11-11T13:32:53Z https://community.spotify.com/t5/Subscriptions/Credit-Card-Troubleshooting/m-p/4551728#M106176 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/13479139">@mariagomez</a>,</P><P>Apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out <A href="https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/" target="_blank">this article</A> for payment troubleshooting steps.<BR /><BR />There’s also some specific subscription-related troubleshooting over at the <A href="https://community.spotify.com/t5/Spotify-Answers/tkb-p/Spotify-Answers" target="_blank">Spotify Answers board</A>.<BR /><BR />Hope this helps!</P> Wed, 22 Aug 2018 18:58:36 GMT https://community.spotify.com/t5/Subscriptions/Credit-Card-Troubleshooting/m-p/4551728#M106176 Luke 2018-08-22T18:58:36Z