Accidentally chose wrong subscription

keving3 — Sat, 01 Sep 2018 23:08:46 GMT

Plan

Free/Premium

Country

Device

LG V20

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I accidentally chose the family premium subsciption when I just wanted the regular premium. I need a refund and the subsciption switched

Re: Accidentally chose wrong subscription

Billy-J — Sun, 02 Sep 2018 00:17:20 GMT

Hey @keving3, welcome to the community.

Hope you’re doing great!

If you switch from the Premium for Family plan back to the regular Premium; you should only be charged on a certain date for the regular Premium. You won’t be charged twice, and you won’t “waste” any money.

If you would still like a refund, you can get in touch with Spotify via the contact form. Their support team will be able to take a look at your issue and you'll hear from them shortly.

Happy listening 🙂

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Accidentally chose wrong subscription

Re: Accidentally chose wrong subscription