topic Re: Accidentaly Pay Two Subscriptionns in Subscriptions

Accidentaly Pay Two Subscriptionns

xqibic1 — Thu, 13 Sep 2018 20:06:05 GMT

Plan

Family Premium

Country

Panama

Device

PC And Huawei P10 LITE

Operating

Android Oreo

My Question or Issue

I have two accounts with similar names because I create one of them for my PS4 but i don't use it anymore, the thing is that i signed in in the wrong account when I subscribed to Family Premium, now I have two accounts with family premium and I just use one. I wanna know if there is any way that I can get the money from the subscription on the account I don't use. The user name is xqibic on the account I don't use.

Re: Accidentaly Pay Two Subscriptionns

Loxer — Thu, 13 Sep 2018 21:41:04 GMT

Foremost, please be aware that receiving a refund is never guaranteed, and support evaluates all requests on a case-by-case basis. With that in mind, please fill out the online contact form to create a ticket with support.
Support will do their best to get back to you as soon as possible, but please know that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

Hope it helps! 🙂

P.S. Reply to the autmoted email you'll get and an agent should be with you soon.