https://community.spotify.com/t5/Subscriptions/Payment-failed/m-p/4570761#M107378 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/15230050">@juolikim</a>,</P><P>Apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!<BR />Try to log in with that account.<BR />When you see a 10 digit number log in with Facebook!</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Upgraded-not-Premium-twitter_support.png" style="width: 640px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/76092i109C96414DC0D74A/image-size/large?v=v2&amp;px=999" role="button" title="Upgraded-not-Premium-twitter_support.png" alt="Upgraded-not-Premium-twitter_support.png" /></span><BR />Have a great day!</P><P>Luke</P> Thu, 20 Sep 2018 05:50:23 GMT Luke 2018-09-20T05:50:23Z https://community.spotify.com/t5/Subscriptions/Payment-failed/m-p/2654604#M40126 <P>Hi! My free 3-month Premium subscription ended last September and I try to continue my monthly Premium subscription by paying for October and paid through loading my sim card with the amount and the transaction went through. However these past few days, &nbsp;Spotify keep on sending me emails and on my account that my payment failed. Please help, &nbsp;thanks!&nbsp;</P><P>&nbsp;</P><P>&lt;removed sensitive info&gt;</P> Thu, 20 Sep 2018 05:50:34 GMT https://community.spotify.com/t5/Subscriptions/Payment-failed/m-p/2654604#M40126 juolikim 2018-09-20T05:50:34Z https://community.spotify.com/t5/Subscriptions/Payment-failed/m-p/4570761#M107378 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/15230050">@juolikim</a>,</P><P>Apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!<BR />Try to log in with that account.<BR />When you see a 10 digit number log in with Facebook!</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Upgraded-not-Premium-twitter_support.png" style="width: 640px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/76092i109C96414DC0D74A/image-size/large?v=v2&amp;px=999" role="button" title="Upgraded-not-Premium-twitter_support.png" alt="Upgraded-not-Premium-twitter_support.png" /></span><BR />Have a great day!</P><P>Luke</P> Thu, 20 Sep 2018 05:50:23 GMT https://community.spotify.com/t5/Subscriptions/Payment-failed/m-p/4570761#M107378 Luke 2018-09-20T05:50:23Z