Confirmation-email subscription payment

WoutertjeWouter — Fri, 21 Sep 2018 16:50:45 GMT

Plan

Premium

Country

Belgium

My Question or Issue

Hello, I just bought the spotify premium subscription for students, which is a 50% off. Confirmation through Sheer-ID went fine, the payment itself went fine too. After i paid (through VISA), it was stated that I succesfully paid and that I would get a confirmation e-mail in my mailbox. This was about half an hour or more ago and I still haven't received this confirmation e-mail. Did something go wrong or can it just take a while to receive this mail?

Thanks in advance!

Re: Confirmation-email subscription payment

BelP — Fri, 21 Sep 2018 20:49:48 GMT

Hi @WoutertjeWouter

Hopefully I can help you. Firstly, can you let me know if you have checked your spam/junk mail? The email may have been sorted into this section.

Also, you can check in your Account Settings, if you have recieved the upgrade. If it hasnt updated to Premium something has gone wrong.

Sincerely,

A Fellow Spotify User

topic Re: Confirmation-email subscription payment in Subscriptions

Confirmation-email subscription payment

Re: Confirmation-email subscription payment