topic Re: Account Billing in Subscriptions

Account Billing

eterra21 — Thu, 30 Mar 2017 17:54:30 GMT

Hello, i paid for the family plan on 3/3/17, so why is spotify already trying to charge me if it's not 4/3/2017 yet? Which is when the next payment is supposed to come out correct?

Re: Account Billing

Maxim — Thu, 30 Mar 2017 19:14:21 GMT

Hey @eterra21,

Have you upgraded from Premium to Premium for Family?

Let me know, thanks! 🙂

Re: Account Billing

eterra21 — Thu, 30 Mar 2017 20:12:53 GMT

Hello, yes I have

Re: Account Billing

Maxim — Fri, 31 Mar 2017 09:51:33 GMT

Thanks for letting me know.

When you upgrade your subscription from regular Premium to Premium for Family, your payment date will likely be a few days earlier than it had been. This is because of the difference between the price of Premium for Family and the regular Premium subscription you were on. You can track all this on your Subscription page.

Hope this clears things up!