Changing Payment Plan

IrishDuuude — Mon, 15 Oct 2018 21:57:07 GMT

Plan: Premium

Country: Republic of Ireland

Device: iPhone 5

My Question or Issue:

Hi,

I recently signed up to a bundle phone deal with Vodafone, where I receive Spotify Premium for free as part of the deal. However, I already signed up to Spotify Premium a number of months ago and was paying for it as normal up to now and thus I have downloaded hundreds of songs on my phone. Unfortunately, on the Vodafone website I was informed after logging into my Spotify account that I must end my current subscription before becoming eligible to signing up to the new deal (where my Spotify Premium subscription is already included as part of the bundle). I don't want to lose my downloaded songs off my phone though, which I think might happen if I am temporarily on a Spotify Free subscription. 😞

Is there any way of solving this annoying Catch-22 without having to download all my songs again?

Regards,

-Kevin.

Re: Changing Payment Plan

Billy-J — Wed, 17 Oct 2018 03:28:51 GMT

Hey @IrishDuuude, and welcome to the community.

Hope you're doing great!

I understand your concern. When you downgrade to the Free plan, you won't be able to download any songs to listen offline, however you will still have access to your saved songs and won't lose them. Since downloading songs for offline use is a Premium feature, you will lose access to downloading songs when you downgrade to Free.

You can also learn more here:

I hope this helps! If you need help with anything else, just let me know 🙂

topic Re: Changing Payment Plan in Subscriptions

Changing Payment Plan

Re: Changing Payment Plan