https://community.spotify.com/t5/Subscriptions/Spotify-won-t-accept-payment/m-p/4596301#M108808 <P><STRONG>Plan</STRONG></P><P>Free, lost premium last night</P><P><STRONG>Country</STRONG></P><P>&nbsp;Canada&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>So my spotify ran out last night, and earlier today I went and got a prepaid visa card to pay for it. I entered it in and it wouldn't accept no matter what I did, so I went back out and got a 25$ mastercard, as I've had this issue before and paying with a mastercard fixed it. But nope, wouldn't take that either. I credited 5$ to my account on steam with BOTH cards so I know they work, does anyone have any thoughts?</P><P>I've had premium for about 2 years at this point and every month except I think back in march I've paid with a prepaid so idk why this isn't working. I also just tried with my credit card,a nd that didn't work either. Literally any bit of help would be greatly appreaciated, thanks.</P> Sun, 28 Oct 2018 23:43:31 GMT Eric_Jaskow 2018-10-28T23:43:31Z https://community.spotify.com/t5/Subscriptions/Spotify-won-t-accept-payment/m-p/4596301#M108808 <P><STRONG>Plan</STRONG></P><P>Free, lost premium last night</P><P><STRONG>Country</STRONG></P><P>&nbsp;Canada&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>So my spotify ran out last night, and earlier today I went and got a prepaid visa card to pay for it. I entered it in and it wouldn't accept no matter what I did, so I went back out and got a 25$ mastercard, as I've had this issue before and paying with a mastercard fixed it. But nope, wouldn't take that either. I credited 5$ to my account on steam with BOTH cards so I know they work, does anyone have any thoughts?</P><P>I've had premium for about 2 years at this point and every month except I think back in march I've paid with a prepaid so idk why this isn't working. I also just tried with my credit card,a nd that didn't work either. Literally any bit of help would be greatly appreaciated, thanks.</P> Sun, 28 Oct 2018 23:43:31 GMT https://community.spotify.com/t5/Subscriptions/Spotify-won-t-accept-payment/m-p/4596301#M108808 Eric_Jaskow 2018-10-28T23:43:31Z https://community.spotify.com/t5/Subscriptions/Spotify-won-t-accept-payment/m-p/4596452#M108818 <P>Hello <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/7577080">@Eric_Jaskow</a>!<BR /><BR />Sorry to hear you're having trouble with this. Can you try this process using another browser or Incognito Mode? It might be worth trying another device.</P><P>&nbsp;</P><P>Also make sure your payment method's country matches your account's country settings. You can check that in&nbsp;<A href="https://www.spotify.com/account/overview/" target="_blank">your Spotify account page</A>.</P><P><BR />Keep me posted and have a nice day!</P> Mon, 29 Oct 2018 10:36:51 GMT https://community.spotify.com/t5/Subscriptions/Spotify-won-t-accept-payment/m-p/4596452#M108818 Jose_M 2018-10-29T10:36:51Z