Cannot renew Monthly Subsciption

No-StuNZ_Here — Tue, 30 Oct 2018 07:29:50 GMT

Okay so my payment info needs changing as I have a new card which is fine. But now when I update my plan... it only let's me select spotify for students which I'm not, spotify for family... Which I don't want... or yearly sub... Which I can't afford right now...

I have tried going through the website to purchase the monthly plan I can see advertised on the website... but it then said I'm not eligible for the deal.... I'm not interested in ANY other package unless there is a cheaper one for me.... and if this can't get resolved myself and my money will simply go to a different platform..

Plan

Premium

Country

New Zealand

Device

Samsung Galaxy S6 formerly S7 Edge

Operating System

Android.

Re: Cannot renew Monthly Subsciption

No-StuNZ_Here — Tue, 30 Oct 2018 07:35:55 GMT

Don't know how to delete this but it's all sorted now... I believe the issue I was having was because I was clicking I want to "change" my plan not renewing it. So I've simply just updated my info and should have a charge attempted In a couple days!

Thank you and sorry!!!!

topic Cannot renew Monthly Subsciption in Subscriptions

Cannot renew Monthly Subsciption

Re: Cannot renew Monthly Subsciption