topic Re: Realice el pago de una promocion en facebook y no me hizo el cambio a premium in Subscriptions

Realice el pago de una promocion en facebook y no me hizo el cambio a premium

Carol77 — Tue, 02 Oct 2018 16:08:53 GMT

Plan

Free/Premium

Country México

Device

Samsung s8+

My Question or Issue

Pague por premuin en una promoción de Facebook de un año por $199 Pero no me hizo el cambio

Peter — Wed, 10 Oct 2018 07:13:55 GMT

Thanks for reaching out to us on the Community, and sorry for the late reply!

We hope you don't mind us replying in English, since this is the official language of the Community 🙂

Hm, that sounds odd. Could you send us a screenshot of the promotion that you saw which said that you can get Spotify for a year?

Once we have that, we will look into it further.

Thanks!

albertolozano — Mon, 05 Nov 2018 06:50:20 GMT

Aquí está la página

Peter — Tue, 06 Nov 2018 09:11:02 GMT

Thanks for getting in touch and for sending us that screenshot.

Judging by the URL of the screenshot you sent us, it looks like this is a scam, since Spotify currently do not offer this deal.

We recommend you subscribe for regular monthly Premium through the Spotify website here.

Hope that helps!