South Africa Payment Issue

MdeJager1 — Tue, 06 Nov 2018 14:33:47 GMT

I have been trying to get premium for over a week now. I've tried 4 different cards, different devices even different accounts. I received can subscription email, i've done the troubleshooting steps, gone incognito, changed country, I have done EVERYTHING suggested on the community. This is really frustrating. it worked earlier in the year and now nothing. Please help and please note I HAVE gone through troubleshooting

Plan

Free, want to be premium

Country

South Africa

Device

Huawei PSmart

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Payment

Re: South Africa Payment Issue

Billy-J — Fri, 09 Nov 2018 00:54:44 GMT

Hey @MdeJager1, and welcome to the community.

Hope you're doing great!

I am so sorry to hear this, and thank you for doing everything you could. In this case, I'd recommend getting in touch with Spotify customer support for further help. You can get in touch with them here.

Have a nice day 🙂

topic South Africa Payment Issue in Subscriptions

South Africa Payment Issue

Re: South Africa Payment Issue