https://community.spotify.com/t5/Subscriptions/Fui-cobrado-2x-pelo-Spotify/m-p/4603215#M109120 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;Brasil</P><P><STRONG>Device</STRONG></P><P>xiaomi mi a2</P><P><STRONG>Operating System</STRONG></P><P>windows 10</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="spotify.png" style="width: 467px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/94612i1DFA8FE8952EBEEC/image-size/large?v=v2&amp;px=999" role="button" title="spotify.png" alt="spotify.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 321px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/94613iF4F7F30535DDC909/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 388px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/94614i4CE0D432BD8CD739/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P><P>Quero meu dinheiro devolta</P> Wed, 07 Nov 2018 22:52:08 GMT tavppp 2018-11-07T22:52:08Z https://community.spotify.com/t5/Subscriptions/Fui-cobrado-2x-pelo-Spotify/m-p/4603215#M109120 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;Brasil</P><P><STRONG>Device</STRONG></P><P>xiaomi mi a2</P><P><STRONG>Operating System</STRONG></P><P>windows 10</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="spotify.png" style="width: 467px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/94612i1DFA8FE8952EBEEC/image-size/large?v=v2&amp;px=999" role="button" title="spotify.png" alt="spotify.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 321px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/94613iF4F7F30535DDC909/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 388px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/94614i4CE0D432BD8CD739/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P><P>Quero meu dinheiro devolta</P> Wed, 07 Nov 2018 22:52:08 GMT https://community.spotify.com/t5/Subscriptions/Fui-cobrado-2x-pelo-Spotify/m-p/4603215#M109120 tavppp 2018-11-07T22:52:08Z https://community.spotify.com/t5/Subscriptions/Fui-cobrado-2x-pelo-Spotify/m-p/4604059#M109151 <P>Alguem?</P> Thu, 08 Nov 2018 23:28:25 GMT https://community.spotify.com/t5/Subscriptions/Fui-cobrado-2x-pelo-Spotify/m-p/4604059#M109151 tavppp 2018-11-08T23:28:25Z https://community.spotify.com/t5/Subscriptions/Fui-cobrado-2x-pelo-Spotify/m-p/4604982#M109199 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/3535874">@tavppp</a>.</P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Thanks for reaching out on the Community and for being so patient. We hope you don't mind us helping you in English, since this is the official Community language <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">It's quite likely that you have a subscription on two separate accounts. We suggest that you get in touch with our Customer Support team <A href="https://www.spotify.com/about-us/contact/" target="_self">here</A>, who will be able to take a look backstage and see what's happening.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Hope that helps!</SPAN></P> Sat, 10 Nov 2018 07:24:12 GMT https://community.spotify.com/t5/Subscriptions/Fui-cobrado-2x-pelo-Spotify/m-p/4604982#M109199 Peter 2018-11-10T07:24:12Z https://community.spotify.com/t5/Subscriptions/Fui-cobrado-2x-pelo-Spotify/m-p/4609766#M109395 <P>Oi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/3535874">@tavppp</a>, tudo bom?</P><P>&nbsp;</P><P>Como dito na resposta acima, p<SPAN>rovavelmente você tem mais de uma conta no Spotify e está logando na errada. Isso é muito comum, principalmente quando há login via Facebook envolvido. Pra conferir se esse é o seu caso, dá uma olhada no </SPAN><A href="https://support.spotify.com/account_payment_help/solutions/do-i-have-an-additional-account/" target="_blank"><SPAN>guia para verificar se você tem alguma outra conta</SPAN></A><SPAN>.</SPAN></P><P>&nbsp;</P><P><SPAN>Me avisa aqui depois, ok?</SPAN></P><P>&nbsp;</P> Fri, 16 Nov 2018 01:43:04 GMT https://community.spotify.com/t5/Subscriptions/Fui-cobrado-2x-pelo-Spotify/m-p/4609766#M109395 Bittencourt 2018-11-16T01:43:04Z