https://community.spotify.com/t5/Subscriptions/Premium-Subscription-suddenly-stopped/m-p/4609169#M109370 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country&nbsp;</STRONG></P><P><SPAN>The Netherlands</SPAN>&nbsp;<BR /><BR /></P><P><STRONG>Device</STRONG></P><P>iPhone 6+, Lenovo PC x1 Yoga<BR /><BR /></P><P><STRONG>Operating System</STRONG></P><P>iOS 12, Windows 10</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>My Premium subscription suddenly stopped so I am unable to use any premium feature from my mobile device. I did not receive any notification about this and monthly susbscription was paid for.</P> Thu, 15 Nov 2018 09:46:11 GMT christianlkit 2018-11-15T09:46:11Z https://community.spotify.com/t5/Subscriptions/Premium-Subscription-suddenly-stopped/m-p/4609169#M109370 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country&nbsp;</STRONG></P><P><SPAN>The Netherlands</SPAN>&nbsp;<BR /><BR /></P><P><STRONG>Device</STRONG></P><P>iPhone 6+, Lenovo PC x1 Yoga<BR /><BR /></P><P><STRONG>Operating System</STRONG></P><P>iOS 12, Windows 10</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>My Premium subscription suddenly stopped so I am unable to use any premium feature from my mobile device. I did not receive any notification about this and monthly susbscription was paid for.</P> Thu, 15 Nov 2018 09:46:11 GMT https://community.spotify.com/t5/Subscriptions/Premium-Subscription-suddenly-stopped/m-p/4609169#M109370 christianlkit 2018-11-15T09:46:11Z https://community.spotify.com/t5/Subscriptions/Premium-Subscription-suddenly-stopped/m-p/4609634#M109391 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/15283688">@christianlkit</a>,</P><P>&nbsp;</P><P>You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!<BR />Try to log in with that account.<BR />When you see a 10 digit number log in with Facebook!</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Upgraded-not-Premium-twitter_support.png" style="width: 640px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/76092i109C96414DC0D74A/image-size/large?v=v2&amp;px=999" role="button" title="Upgraded-not-Premium-twitter_support.png" alt="Upgraded-not-Premium-twitter_support.png" /></span><BR />Have a great day!</P><P>Luke</P> Thu, 15 Nov 2018 21:53:01 GMT https://community.spotify.com/t5/Subscriptions/Premium-Subscription-suddenly-stopped/m-p/4609634#M109391 Luke 2018-11-15T21:53:01Z