topic Linked wrong Hulu account in Subscriptions

Linked wrong Hulu account

user-removed — Fri, 16 Nov 2018 23:13:16 GMT

I accidentally linked the wrong Hulu account to my Spotify plus Hulu subscription. I need to unlink it. I contacted Hulu and they said they cannot do it because I bought it through Spotify and they have no control. I also tried the suggestion in your help area which says to remove the Hulu subscription and re-add it so it would prompt me to sign in again and it says it won't change the subscription until 12/6.. i need this fixed asap.

Re: Linked wrong Hulu account

Guido — Tue, 20 Nov 2018 10:15:01 GMT

Hey @user-removed.

Thanks for getting in touch!

If you connected to either the wrong Spotify or Hulu account, you need to cancel the subscription and resubscribe with the correct account.

Should work. Let us know if you have further questions.

Have a nice day.

Re: Linked wrong Hulu account

chlogrub — Wed, 26 Dec 2018 14:34:55 GMT

I am having this same issue. I contacted hulu and they redirected me to spotify again. I tried canceling and that hasn't worked for me. I need hulu unlinked.