topic Re: Impossible to use Paypal as payment method in Subscriptions

Impossible to use Paypal as payment method

Hullemaskin — Fri, 21 Dec 2018 18:16:02 GMT

I've tried to add Paypal as payment method multiple times, and everytime I end up with this error message. I have noe problem using the Paypal account as payment method other places. What do I do?

Re: Impossible to use Paypal as payment method

Jᴀᴄᴋ — Fri, 21 Dec 2018 19:17:13 GMT

Hi there!

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps! 🙂

-J

Re: Impossible to use Paypal as payment method

Maxim — Fri, 21 Dec 2018 20:12:37 GMT

Hey @Hullemaskin,

Thanks for reaching out.

Here are the key things to check:

Make sure the country registered on your PayPal account matches the country set in your Spotify account.
Make sure you’ve verified your PayPal account. For more information about this, check out PayPal's help site.

Let me know how it goes 🙂