https://community.spotify.com/t5/Subscriptions/old-account-cant-cancel-subscription/m-p/4643049#M111245 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/13022491">@klbevill07</a>,</P><P>Apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>I'm sorry to hear this!<BR />There's some info on logging in <A href="https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/" target="_blank">here</A>.</P><P><BR />If you can no longer access the email on your account, however, I'd recommend reaching out to Support one of the below ways:</P><UL><LI><A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank">Email</A></LI><LI><A href="https://twitter.com/SpotifyCares" target="_blank">Twitter</A></LI><LI><A href="https://www.facebook.com/SpotifyCares" target="_blank">Facebook</A></LI></UL><P>They'll be able to take a look backstage.</P><P>&nbsp;</P><P>Have a nice day!</P><P>Luke</P> Mon, 31 Dec 2018 12:37:13 GMT Luke 2018-12-31T12:37:13Z https://community.spotify.com/t5/Subscriptions/old-account-cant-cancel-subscription/m-p/2286087#M30217 <P>I have an old account that i can not access; forgotten email and password. I am still being charged for premium on that account but of course cant log in to cancel it online! What do i do?&nbsp;</P> Wed, 27 Sep 2017 19:01:30 GMT https://community.spotify.com/t5/Subscriptions/old-account-cant-cancel-subscription/m-p/2286087#M30217 klbevill07 2017-09-27T19:01:30Z https://community.spotify.com/t5/Subscriptions/old-account-cant-cancel-subscription/m-p/4643049#M111245 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/13022491">@klbevill07</a>,</P><P>Apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>I'm sorry to hear this!<BR />There's some info on logging in <A href="https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/" target="_blank">here</A>.</P><P><BR />If you can no longer access the email on your account, however, I'd recommend reaching out to Support one of the below ways:</P><UL><LI><A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank">Email</A></LI><LI><A href="https://twitter.com/SpotifyCares" target="_blank">Twitter</A></LI><LI><A href="https://www.facebook.com/SpotifyCares" target="_blank">Facebook</A></LI></UL><P>They'll be able to take a look backstage.</P><P>&nbsp;</P><P>Have a nice day!</P><P>Luke</P> Mon, 31 Dec 2018 12:37:13 GMT https://community.spotify.com/t5/Subscriptions/old-account-cant-cancel-subscription/m-p/4643049#M111245 Luke 2018-12-31T12:37:13Z