topic Re: Charged thrice in Subscriptions

Charged thrice

AdolfReinhard — Tue, 01 Jan 2019 03:27:20 GMT

Plan

Premium Family

Country

Philippines

Device

PC, Phone

Operating System

Windows 7, Android Phone

My Question or Issue

My debit card was just charged 3 times for my December subscription. First was on December 27, 2018 then December 28, 2018 and another just today January 1. Please have this fixed and refunded back to me before it goes out of hand.

Re: Charged thrice

OneByBoo — Tue, 01 Jan 2019 06:08:25 GMT

Hey there @AdolfReinhard!

Please check this two help articles on extra charges and possible reasons for them.

- Why have i been charged?

- Refund Policy

In case you're elagible for a refund, contact support through this form.

Let me know how you did 😃

Re: Charged thrice

AdolfReinhard — Tue, 01 Jan 2019 06:28:42 GMT

none of these articles provide answers. doesn't even help in contacting
support from spotify.