topic Re: i bought lifetime, is it in use? in Subscriptions

i bought lifetime, is it in use?

hummer69420 — Thu, 03 Jan 2019 01:47:16 GMT

so i bought lifetime for 19.99 the other day, and it told me to cancel my family plan for 24 hours then to use the code to activate lifetime. i canceled my plan 48 hours ago, and just getting around to using my code now, and i see im back on a family plan. did it automatically start or did my family plan not cancel? or did it put me back into it? im confused. i need to know if its active so my family plan holder can down grade to a single again instead of paying for a family with only 1 user.

Re: i bought lifetime, is it in use?

Maxim — Thu, 03 Jan 2019 12:19:25 GMT

Hey @hummer69420,

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

Thanks!

Re: i bought lifetime, is it in use?

hummer69420 — Thu, 03 Jan 2019 12:43:17 GMT

I tried sending spotify a few messages. They just came out as messages like this for users to help each other. There is no option to check what plan you're on besides a general basic "family premium plan" I will try the area you have recommended. Thank you.