https://community.spotify.com/t5/Subscriptions/Unexpected-Charge/m-p/4657834#M111940 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/22468132">@Mbatman1993</a>!</P><P>&nbsp;</P><P>Unexpected charges can be caused by several reasons,&nbsp; a main one is having a second account.</P><P>Please&nbsp;use <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_self">this</A> help guide to locate account with your details.</P><P>In addition, check <A href="https://support.spotify.com/article/why-am-i-being-charged/" target="_self">this</A> help guide on some others reasons for being charged and added to that is the <A href="https://support.spotify.com/account_payment_help/payment_help/refund-policy/" target="_self">Spotify Refund Policy</A> that will eventually lead you to contact support in case you need to be refunded.</P><P>&nbsp;</P><P>Let me know if you need further help <span class="lia-unicode-emoji" title=":grinning_face_with_big_eyes:">😃</span></P> Fri, 18 Jan 2019 18:49:05 GMT OneByBoo 2019-01-18T18:49:05Z https://community.spotify.com/t5/Subscriptions/Unexpected-Charge/m-p/4657656#M111937 <P>I noticed an unexpected charge in my bank account for $10.**bleep** which I’ve never been charged from you guys before. I have a free subscription. Can you please explain why this charge occurred, and refund it back?</P><P>Account name Batman1993</P><P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Free</P><P><STRONG>Country</STRONG></P><P>&nbsp;US</P><P><STRONG>Device</STRONG></P><P>iPhone 6s Plus&nbsp;</P> Fri, 18 Jan 2019 14:27:01 GMT https://community.spotify.com/t5/Subscriptions/Unexpected-Charge/m-p/4657656#M111937 Mbatman1993 2019-01-18T14:27:01Z https://community.spotify.com/t5/Subscriptions/Unexpected-Charge/m-p/4657834#M111940 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/22468132">@Mbatman1993</a>!</P><P>&nbsp;</P><P>Unexpected charges can be caused by several reasons,&nbsp; a main one is having a second account.</P><P>Please&nbsp;use <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_self">this</A> help guide to locate account with your details.</P><P>In addition, check <A href="https://support.spotify.com/article/why-am-i-being-charged/" target="_self">this</A> help guide on some others reasons for being charged and added to that is the <A href="https://support.spotify.com/account_payment_help/payment_help/refund-policy/" target="_self">Spotify Refund Policy</A> that will eventually lead you to contact support in case you need to be refunded.</P><P>&nbsp;</P><P>Let me know if you need further help <span class="lia-unicode-emoji" title=":grinning_face_with_big_eyes:">😃</span></P> Fri, 18 Jan 2019 18:49:05 GMT https://community.spotify.com/t5/Subscriptions/Unexpected-Charge/m-p/4657834#M111940 OneByBoo 2019-01-18T18:49:05Z