https://community.spotify.com/t5/Subscriptions/Student-Discount-Problem/m-p/4685533#M112801 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/18546764">@MaferLeal</a>,</P> <P>&nbsp;</P> <P>Thanks for posting and welcome to the Community!</P> <P>&nbsp;</P> <P>In this case, it'd be helpful if you could share a screenshot of the error message you see. Just make sure that it doesn't include any private/sensitive info.</P> <P>&nbsp;</P> <P>Further, just to confirm, does this also persist if you follow the steps provided in the SheerID email in <A href="https://community.spotify.com/t5/Spotify-Answers/quot-Private-quot-or-quot-Incognito-quot-browsing/ta-p/4587453 " target="_blank">an incognito or private window</A> in your browser?</P> <P>&nbsp;</P> <P>On another note, you can also check out <A href="https://support.spotify.com/account_payment_help/premium_for_students/student-discount/" target="_blank">this support site article</A> for more help, if you haven't already.&nbsp;</P> <P>&nbsp;</P> <P>We'll be keeping an eye out for your reply <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 20 Feb 2019 11:32:15 GMT Katerina 2019-02-20T11:32:15Z https://community.spotify.com/t5/Subscriptions/Student-Discount-Problem/m-p/4391089#M94334 <P>Hi! I just get my student discount, the price has alredy been charged to my credit card and I get my confirmation email from SheerID that approves that i'm currently in a college program. Altought, when I try to complete the suscription, I recieve an error message. ¿Do you know what do I have to do?. I'm from Colombia, if it helps.</P> Sat, 17 Feb 2018 15:52:22 GMT https://community.spotify.com/t5/Subscriptions/Student-Discount-Problem/m-p/4391089#M94334 MaferLeal 2018-02-17T15:52:22Z https://community.spotify.com/t5/Subscriptions/Student-Discount-Problem/m-p/4685533#M112801 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/18546764">@MaferLeal</a>,</P> <P>&nbsp;</P> <P>Thanks for posting and welcome to the Community!</P> <P>&nbsp;</P> <P>In this case, it'd be helpful if you could share a screenshot of the error message you see. Just make sure that it doesn't include any private/sensitive info.</P> <P>&nbsp;</P> <P>Further, just to confirm, does this also persist if you follow the steps provided in the SheerID email in <A href="https://community.spotify.com/t5/Spotify-Answers/quot-Private-quot-or-quot-Incognito-quot-browsing/ta-p/4587453 " target="_blank">an incognito or private window</A> in your browser?</P> <P>&nbsp;</P> <P>On another note, you can also check out <A href="https://support.spotify.com/account_payment_help/premium_for_students/student-discount/" target="_blank">this support site article</A> for more help, if you haven't already.&nbsp;</P> <P>&nbsp;</P> <P>We'll be keeping an eye out for your reply <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 20 Feb 2019 11:32:15 GMT https://community.spotify.com/t5/Subscriptions/Student-Discount-Problem/m-p/4685533#M112801 Katerina 2019-02-20T11:32:15Z