topic Re: Philippines: Paying using Sun Prepaid in Subscriptions

Philippines: Paying using Sun Prepaid

hal_25 — Mon, 04 Mar 2019 11:54:28 GMT

Plan

Free/Premium

Country

Philippines

My Question or Issue

In subscription for Premium, there are only two networks (Smart and Globe), but my network is Sun Cellular (prepaid). Can I pay/subscribe to premium using Sun Prepaid load or even put my Sun mobile number as Smart load? Thank you in advance..

Re: Philippines: Paying using Sun Prepaid

Maxim — Mon, 04 Mar 2019 15:30:16 GMT

Hey @hal_25,

Thanks for reaching out.

All available payment methods for you and your region should be listed on the payment page. If the page doesn't list the payment method that you'd like to use, then it's currently not available.

More info about payment methods can be found at https://support.spotify.com/account_payment_help/subscription_information/payment-methods.

Hope this helps 🙂

Re: Philippines: Paying using Sun Prepaid

hal_25 — Mon, 04 Mar 2019 16:32:46 GMT

Thank you for the reply. But what if one network is under/held by another network (e.g. Sun is under Smart)? Could putting my Sun number work as Smart?

Re: Philippines: Paying using Sun Prepaid

Maxim — Mon, 04 Mar 2019 16:51:31 GMT

You can, of course, give it a try, but there's no guarantee that it'll work as it's not officially listed as a supported payment method.

Re: Philippines: Paying using Sun Prepaid

hal_25 — Tue, 05 Mar 2019 13:20:29 GMT

Thank you. I appreciate your answer.